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Chapter Updates :: CIL-NCSA Recognition Announcement.

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Central Illinois Chapter of the NCSA is proud to share a recognition of an organization in the Springfield, Illinois area:

The Residence Inn Springfield South was recently recognized in two (2) award categories at the Annual Marriott General Manager's Conference in New Orleans, Louisiana. The competition was fierce with a total of 734 Residence Inn Properties in the United States.

For the second time in four years, the Hotel received Platinum Status for finishing in the top 5% for Overall Guest Service Satisfaction. The scoring encompasses service provided by staff at the front desk, housekeeping, kitchen and maintenance.

The top award received by the Hotel was "#1 - Overall Breakfast Customer Service". The team directly responsible for these efforts and to be recognized are (pictured left to right) Tina Johnson, Rhonda Grobelnik and Donna Weller.

Springfield, Illinois

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