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Local Chapters

As Local Chapters are formed and approved, they will be listed below. Check back here or contact us at ChapterServices@NationalCSA.com to find one near you. If there is not a Chapter in your area, we encourage you to consider forming one.

 

Atlanta Metro South Chapter - NCSA

Atlanta Metro South Chapter

 

Contact
Gwen Davis
Atlanta - State Farm
Email

 

   
Central Florida Chapter - NCSA

Central Florida Chapter

Chapter web site: CentralFloridaNCSA.com

BOARD MEMBERS

President
Wes Tindal
National Customer Service Association
Email
Membership Director / Vice President
Mike Shumate
Exceptional Staffing, Inc.
Email
   
Treasurer
Cyndy Aazami
Starwood Vacation Ownership
Email
Program Director
Suzanne Burleson
Duke Energy
Email
   

Secretary
Angela Potter
Starwood Vacation Ownership
Email

Web Director
Dan Therrien
Email
   
Circle of Excellence Director
Travis Morris
Keller Williams Realty Classic V
Email
Public Relations Director
Leslie Pittman
Universal Orlando Resort
Email
   
Education Director
Holly Faries
BioSolutia
Email
 
   
   
Central Illinois Chapter - NCSA

Central Illinois Chapter

Chapter Email: cil_ncsa@gmail.com

Chapter Networks: Facebook LinkedIn

BOARD MEMBERS

President
Steve Peralta
RL Canning
Email
   
Treasurer
Mike Pence
Bank of Springfield
Email
Membership Chair
Desiree Logsdon
BUNN
Email
   

Communications Chair
Brian Reardon
Hospital Sisters Health System
Email

Program Chair
Amy Beadle
SCHEELS
Email
   
Board Member
Jeff Berg
Visit Springfield
Board Member
Lisa Nardi
Residence Inn
   
Board Member
Jai Prakash
Horace Mann
 
   
   
Central Iowa Chapter - NCSA

Central Iowa Chapter

 

Contact
NCSA Chapter Relations Manager
Email
   
Central North Carolina Chapter - NCSA

Central North Carolina Chapter

 

President
Kimberly Fanning
Email
 
Director of Service Excellence
Carol Perriccio
Email

 

   
Central Ohio Chapter - NCSA

Central Ohio Chapter

 

President
Kelly Ward
Battelle
Email

 

   
Chicagoland Chapter - NCSA

Chicagoland Chapter

Chapter Email: ncsachicagoland@gmail.com

Chapter Networks: Facebook LinkedIn

BOARD MEMBERS

Founding President
Stephanie Emrich
ServiceSpeaks
Email
Vice President
Melanie Kersey - Education/Programs and Administration
   
Director of Finance
Kelly Clifford
Director of Administration
Monika Janiak
   
Directors of Education / Programs
Lolita Bates
Polly Pancoe
Membership
Jessica Gonzalez
Chris Raleigh
Aleks Spreco
   
   
DC Metro Chapter - NCSA

DC Metro Chapter

 

President
Charles Paige
President / CEO
Professional Facility Service, LLC
Email

 

   
Greater Milwaukee Area Chapter - NCSA

Greater Milwaukee Area Chapter

 

President
Kellie Sigh
Milwaukee Public Schools
Email

 

   
India North Region Chapter - NCSA

India North Region Chapter

 

Contact
Amit Chakrapani
CRM Academy of Asia
Email

 

   
Las Vegas Chapter - NCSA

Las Vegas Chapter

 

Contact
Christoff J. Weihman
ASPIRE
Email

 

   
New York Metro Chapter - NCSA

New York Metro Chapter

Chapter email: nymc.ncsa@gmail.com

BOARD MEMBERS

President
Reginald J. Baron
Director, Mobile Sales
Corporate Communications
Customer Relations
MTA New York City Transit
Email

Vice President
Lisa Lewis
Director of Customer Service
NYC Department of Buildings
Email

   
Treasurer
Josiane Noufele
Travel and Tourism Consultant
Email
Secretary
LaToneya Burwell
Deputy Director of Customer Service
NYC Department of Buildings
Email
   
   
Rocky Mountain Chapter - NCSA

Rocky Mountain Chapter

 

Contact
Jeanne M. O’Brien
Mile Hi Foods
Email