National Customer Service Association
...Customer First
"Your words can make someone go that extra mile."
The NCSA provides excellent keynote, luncheon / dinner, and business presentations that will entertain, motivate and educate your audience!
NCSA presentations are customized to fit your specific audience, topic and timetable. Our presenters are seasoned professionals who deliver a positive message through a fun and entertaining approach. Whether your group size is 10 or 10,000, we have a presentation to fit your needs.
Example Presentation Topics
Going the Extra Mile
Inspirational Stories of Outstanding Service
I
Really Wish I Hadn't Done That
Lessons Learned from the University of Hard Knocks
I'm Ok—You're So-So
How Personality Traits Influence the Customer Experience
Is
My Passive-Aggressive Behavior Too Assertive for You?
How Communication Style Impacts Effective Communication
OMG
YG2BK VBS
Fundamentals of Crystal Clear Communication
How
to Effectively and Consistently Drive Away Customers
Five Really Bad Assumptions in Service Dynamics
I
May Not Know Where I'm Going...But I'm Making Good Time
How Planning to Succeed Actually Contributes to Your Success
It's
Not a One-Size-Fits-All Service World
The Impact of Generational Differences on Customer
Service
And
more...
Let NCSA customize a keynote presentation for your group's needs
To learn more about bringing an NCSA presentation to your organization or group, contact us today.