NCSA Business Membership equips your organization and employees with new ideas, topics and educational information to build and nurture long-lasting customer relationships. As an NCSA Business Member, your organization will benefit from outstanding customer service and marketing support products and services: - Marketing Tools:
- Decals and posters identifying your company as an NCSA Member Organization
- NCSA logo for use in your marketing materials
- Press releases sent to your media outlets announcing your NCSA Membership and your commitment to excellence in customer service
- Listing of your organization on the NCSA website
- Opportunity to be named a “Featured NCSA Organization” on the NCSA website with photo and link to your website
- Customer Relations Tools:
- 1000 Customer Feedback cards with your unique NCSA client number for tracking online customer feedback – replenished with annual dues
- Email Customer Feedback Notification – NCSA serves as a real-time clearinghouse for your online customer comments
- Discount on comprehensive Customer Survey Programs
- Training and Education Tools:
- Principles of Customer Service poster for display in employee areas – excellent reminder
- Monthly print-on-demand educational updates for employees – such as legal issues and trends – with wall mount display frame
- Print-on-demand, downloadable reward and recognition materials – Achievement Certificates, Service Employee of the Month, and more
- Access to exclusive Business Member-Only website content
- One one-year NCSA Individual Membership – with access to additional customer service information and support materials
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