Chapter Updates :: Central Florida's 2019 Customer Service Summit
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Wednesday, July 10, 2019
8:00 am - 4:00 pm
at the Crowne Plaza Hotel, Universal Blvd.
Agenda:
Breakfast and Networking: 8:00 am – 9:00 am
The TetraMap Experience: 9:00 am – 12:00 pm
Lunch sponsored by NobelBiz: 12:00 pm – 1:00 pm
Owning the Employee and Customer Experience: 1:00 pm – 3:00 pm
Panel Discussion: 3:00 pm – 4:00 pm
Registration Fee:
NCSA Members: $99.00/person
Non-members: $129.00/person
Registration Fee covers all meals and materials for the day!
TetraMap helps people communicate better and solve challenges.
TetraMap is not a fad or a quick fix. It is a process, a map and a set of tools you can trust to help you release the potential of the talented people you already have. It will:
• Develop firm foundations for understanding the different nature of people.
• Build bridges between communication, collaboration and conflict.
• Link powerful leadership concepts – mindset, synergy and inter-dependence.
• Provide simple, elegant, common sense solutions to everyday business challenges.
