National Customer Service Association
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Arts, Culture, & The Customer Experience
Wednesday, May 22, 2019
Complimentary to Members, $25 to Non-Members
Join NCSA Chicagoland for our 20th program—this time on the North Shore!
Experience Evanston Art Center’s galleries for a morning filled with arts and culture
presented by area leadership.
Moderator: Nena Ivon is synonymous with fashion, lifestyle and education. In addition to her legendary 53-year career with Saks Fifth Avenue, Chicago, she inspires the next generation by teaching in the Fashion Studies Department at Columbia College Chicago. A firm believer that "Customer Service is everything," Nena is a popular lifestyle blogger (@nenasnotes), plus served as Past President of the Costume Council of the Chicago History Museum.
Paula Danoff serves as EAC’s President & CEO, overseeing development and fund-raising, operational, administrative & programmatic aspects of the school, exhibitions, and the facility. A well-known and energetic civic leader, Danoff joined the EAC team in 2008. She fully embraces the customer experience.
Sarah Generes is Director of Development for The Bienen School of Music at Northwestern University. Sarah stepped into the realm of higher ed spending the first 20 years of her career as a classical music producer in Chicago. Sarah has worked with Lyric Opera of Chicago, the Ravinia Festival, the Second City and numerous other arts organizations.
Kimberly Hoopingarner serves as the Director of Advancement with Northlight Theatre. In her 5 years, the company’s contributed income leaped by nearly 80%. Kimberly was previously the Director of Development with the Youth Job Center in Evanston. Seeing Kimberly interact with patrons symbolizes her high customer service standards.Date: Wednesday, May 22, 2019
Welcome: 7:30 AM - 8:00 AM
Program: 8:00 AM - 9:00 AM
At:Evanston Art Center, 1717 Central Street, Evanston
RSVP: https://ncsachicago.eventbrite.com
Join the Chicagoland NCSA Network!
