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CCSP® Certification
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CCSP® Group Enrollment

Enrolling a group of two or more individuals from your organization for the online CCSP exam provides the benefits of a discount off standard fees as well as the convenience of a single payment for the entire group.

Once your group has all had a chance to read and study Managing Service Excellence, please proceed with exam enrollment by following the instructions below.

Certificates: CCSP certificates and lapel pins will be mailed to the address of the individual who registered the group.

For any questions or additional information contact the National Customer Service Association at:



  Group of 2 - 5 Individuals Group of 6+ Individuals
General $330 USD $315 USD
NCSA Member Discount $270 USD $255 USD
Student Discount $265 USD $250 USD
Non-Profit - 501(c)(3) Discount $265 USD $250 USD
US Veteran / Active Military Discount $265 USD $250 USD
Workforce Development Groups $195 USD $195 USD

NCSA Member Discount: NCSA Members qualify for a substantial discount off standard fees. You may join as an Individual or Corporate Member. If your organization joins NCSA as a Corporate Member, any individual in your organization qualifies for the CCSP Member discount. To receive the discount, please click here to join the NCSA. After completing your membership, return to this form and select the NCSA Member registration type.


(* required field)
CONTACT INFORMATION — Enter contact information for the person enrolling the group.
* Full Name A value is required.
Company Name
* Address A value is required.
* City A value is required.
* Zip Code A value is required.
* Email A value is required.Invalid format.
*Password A value is required.
* Telephone
   Include area code
A value is required.

Please enter each individual who will be taking the CCSP exam.
a. Enter information for one individual at a time.
b. Click the "Add Individual" button to add the next person.
c. When you have entered all the individuals, proceed to Payment Information below.
* First Name
Input required
* Last Name
Input required
* Email
Input required

Not a valid email address.
* Registration Type
Selection required
* School Name A value is required.
* School Telephone Number A value is required.