NCSA Job Post

JOB DESCRIPTION

We are seeking a full-time/part-time Customer Service Representative that will work from home in a remote role to join its Operations Department.

As a Customer Support Representative, you'll spend most of your day providing fast and painless customer support via email—this is your core responsibility. You'll troubleshoot potential bugs, document feature requests, and collaborate with the rest of the team to help elevate the voice of the customer at company. We won't overburden you with quotas, empty policies, or unnecessary procedures. Doing what's in the best interest of our customers is at the heart of what we do. We'll give you plenty of support to simply do what's right, no questions asked.

Our ideal hire is motivated by digital healthcare and what we're doing as a company, believes in the value of quality customer support, and is eager to contribute to the success of our customers. As someone who is first in line to help, your understanding of the product and our customers will be incredibly valuable for the business. The ideal candidate has prior experience in a customer service role with a minimum of 3+ years of customer-service-related experience.

APPLICATION INSTRUCTIONS

ABONPHARMACEUTICALSLLC@consultant.com

CONTACT INFORMATION
Kindly send your resume to ABONPHARMACEUTICALSLLC@consultant.com

McKesson has some amazing opportunities this week and in expanded regions of the US.
Please apply via the link: https://mckesson.wd3.myworkdayjobs.com/External_Careers

McKesson has a good mix of career opportunities this week.
Please apply via the link: https://mckesson.wd3.myworkdayjobs.com/External_Careers

JOB DESCRIPTION

Salary: $50,018 and up, depending on experience

The Administrative Director will provide oversight of administrative functions and resources for the daily operations of the Office of the President and will also effectively support and direct special projects for the President's Office. They will also serve as a resource for internal and external stakeholders in representing the President's office.

The ideal candidate will have a solid track record of providing high level administrative support and an ability to work with a variety of stakeholders in a positive and productive manner. Creates a warm, welcoming environment in the Office of the President. An ability to exercise initiative, confidentiality, and independent judgement are also necessary for success.

The position will require some evening or weekend work which may be completed remotely.

Rosalind Franklin University of Medicine and Science is an Equal Opportunity/Affirmative Action employer and is dedicated to creating and fostering a diverse academic environment. We are especially seeking and encouraging nominations and applications from individuals belonging to groups underrepresented in their respective fields, as well as others who would enrich and add unique perspectives to the University.

Applicants should submit both a resume and a cover letter.

WHO WE ARE

The Office of the President is the principal administrative office of the university which works collaboratively with the Board of Trustees, the university community, and strategic partners in the region.

Rosalind Franklin University of Medicine and Science (RFU) is a graduate health sciences university committed to serving the population through the interprofessional education of health and biomedical professionals and the discovery of knowledge dedicated to improving wellness. The university embodies the spirit of inquiry and excellence modeled by its namesake Dr. Rosalind Franklin, whose Photo 51 was crucial to solving the structure of DNA.

Today, the university's 6 colleges continue Dr Franklin's legacy through rigorous academics, pioneering research, and innovative community service. Our unique interprofessional education model allows students to learn from and with each other in a variety of settings, including our simulation labs, the student-led Interprofessional Community Clinic, and through partnerships with area hospitals and clinics. RFU is a national leader in interprofessional research and practices, and is nationally recognized for its research in areas including neuroscience, brain-related diseases, inherited disorders, proteomics, cancer cell biology and immunology, cardiac resuscitation, and gait and balance.

Essential Duties & Responsibilities

• Manage all aspects of administrative support and project execution for the Office of the President
• Promote a positive image of the university by greeting and receiving visitors to the President's office, responding to inquiries, providing information regarding university policies or decisions, and referring inquiries or problems to the appropriate office or person for resolution
• Serve as a liaison between the president's office and direct reports to the president
• Arrange travel and lodging for the President and her guests
• Coordinate and facilitate meetings and special events such as seminars/webinars
• Schedule appointments and coordinate meetings with internal and external partners
• Attend meetings and independently follow-up on action items and provide status updates to President and direct reports
• Maintain inventory of supplies and equipment
• Assume fiscal responsibility for the development and management of the President's Office budget
• Assure confidentiality of the activities that relate to the position and the office
• Develop and optimize processes that ensure the efficiency of the functions of the president's office
• Manage emergent issues and facilitate resolution of such to ensure smooth operations for the Office
• Coordinate strategic planning efforts for the President and the Senior Leadership Team
• Participate in the development of Office goals and objectives
• Assist in the development of Office publications/newsletters and maintain InSite and Website pages
• Perform other related duties as assigned and/or delegated

Conditions of Employment

• Must achieve satisfactory results from a background check
• Must have proof of covid19 vaccination with booster or a university approved exemption

Required Education & Experience

• Bachelor's degree or equivalent experience
• Minimum 5 years of executive or senior level administrative support

Required Knowledge, Skills & Abilities

• Knowledge of office and administrative practices and principles supporting executives at a high level
• Highly effective written and verbal communication skills
• Proven ability to treat sensitive/confidential information with appropriate discretion
• Strong customer service skills evidenced by actively listening, acknowledging, and responding to every inquiry; taking ownership and resolving each concern as appropriate
• Demonstrated ability to work as part of a team and to interact effectively and maintain collegial relationships with administration, faculty and staff
• Flexible, adaptable, and ability to exercise sound judgement
• Self-starter, self-directed and excellent time management skills
• Ability to effectively handle multiple projects simultaneously, prioritize responsibilities and handle detailed job tasks with accuracy and efficiency and meet deadlines
• Proven problem-solving skills with ability to develop and implement process improvement plans with a drive for quality outcomes
• Excellent organizational, planning and analytical skills
• Editing and proofreading skills; ability to compose correspondence
• Proficient use of computer software including spreadsheet and database development and management and familiarity with Web platforms and desktop publishing
• Knowledge of budget processes

Preferred Qualifications

• 7+ years' experience in executive administrative support
• Prior work experience in academic administrative setting in higher education

Typical Physical Demands & Working Conditions

• Selected candidate must have the mental and physical capabilities to perform the essential functions of the position with or without reasonable accommodations.
• EOE, Including Disability / Vets

APPLICATION INSTRUCTIONS

• Applicants should submit both a resume and a cover letter.
• Applications must be submitted online: view job post and submit

CONTACT INFORMATION
Kate Nelson
kate.nelson@rosalindfranklin.edu

Applications must be submitted online in order to be considered: view more information