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NCSA Job Post

Welcome to the Job Post. All job postings listed herein reflect available positions for employment opportunities for a wide variety of organizations. The accuracy of both content and application process is the sole responsibility of the posting organization. NCSA provides this job posting service on a complimentary basis and assumes no liability for omissions or errors on any posting nor for any aspect of the hiring process associated with each position.

Cobblestone Communities

Job Post Date Job Title Company Name Location
01/19/2022 Call Center Customer Service Representative Cobblestone Communities Gilbert, Arizona

JOB DESCRIPTION

We are looking for a Call Center Customer Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior.

RESPONSIBILITIES

  • Manage large amounts of inbound calls in a timely manner.
  • Maintain strong knowledge of all our property details in order to answer questions, provide helpful suggestions and selling the value of our properties and services.
  • Process reservations and payments as needed
  • Follow communication "scripts" when handling different topics.
  • Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives.
  • Multi-task in a fast-paced, technology-rich environment. Toggle between screens and applications simultaneously.
  • Build sustainable relationships and engage customers by going the extra mile.
  • Keep records of all conversations in our call center database in a comprehensible way.
  • Frequently participate in training opportunities at multiple locations to improve knowledge and performance level.
  • Meet personal/team qualitative and quantitative targets.
  • Assist with driving organizational initiatives and team projects by providing ideas and solutions.

SKILLS

  • Previous experience in a customer support role
  • Track record of over-achieving quota
  • Strong phone and verbal communication skills along with active listening
  • Familiarity with CRM systems and practices
  • Customer focus and adaptability to different personality types
  • Ability to multi-task, set priorities and manage time effectively
  • High school diploma/GED; some college a big plus

ALL REPRESENTATIVES MUST HAVE

  • High engagement throughout the entirety of their shift
  • Superb attendance
  • References willing to speak on their behalf
  • An openness to being coachable and a desire to learn new techniques

ADDITIONAL INFORMATION

Job Type:

  • Full-time
  • Salary: $15.00 - $17.00 per hour
  • Benefits:
    • 401(k)
    • Dental insurance
    • Health insurance
    • Life insurance
    • Paid time off
    • Paid training
    • Vision insurance

Schedule:

  • 8 hour shift
  • Day shift
  • Weekend availability

Ability to commute/relocate:

  • Gilbert, AZ 85234
  • Reliably commute or planning to relocate before starting work (Preferred)

Education:

  • High school or equivalent (Required)

Experience:

  • Customer Service: 1 year (Required)

Work Remotely:

  • No

APPLICATION INSTRUCTIONS
Send resume with cover letter.

CONTACT INFORMATION
dbenoit@cobblestoneassets.com

McKesson

Job Post Date Company Name Location
01/19/2022 McKesson various locations

McKesson has some new opportunities this week and encourage you to apply via the links provided.
View all open positions: https://www.mckesson.com/Careers/

McKesson Job Post