National Customer Service Association
...Customer First
Welcome to the Job Post. All job postings listed herein reflect available positions for employment opportunities for a wide variety of organizations. The accuracy of both content and application process is the sole responsibility of the posting organization. NCSA provides this job posting service on a complimentary basis and assumes no liability for omissions or errors on any posting nor for any aspect of the hiring process associated with each position.
| Job Post Date | Job Title | Company Name | Location |
| 05/16/2023 | GEC Team Lead - Remote (Seasonal Contract) | lululemon | Canada (Remote) |
JOB DESCRIPTION
This is a remote opportunity open to both candidates in Canada and the United States.
about the Guest Education Centre:
The Guest Education Centre (GEC) is lululemon’s contact centre and is our vital frontline connection with our guests through a variety of channels in North America. Our remote GEC Educators handle upwards of 10,000+ interactions per day across 4 channels; phone, live-chat, email, and text.
a day in the life:
As a GEC Team Lead, you start your day by analyzing efficiency and quality data to identify trends and opportunities for your team's performance. You engage and enroll your GEC Educators in team goals and challenges to drive results. You spend time shadowing your GEC Educators to provide in-the-moment coaching and feedback to elevate their guest experience through quality and efficiency.
You advocate and champion lululemon's learning and development journey framework to identify unique skills, interests, and strengths amongst your team to support individual development plans and career pathway conversations. You also support your GEC Educators through mentorship, coaching, enrollment, and ongoing development conversations to foster a positive and inclusive environment for all employees.
You are a results-driven, collaborative, and proactive leader with a passion for coaching and developing their team members to deliver exceptional guest experiences.
the role:
As a GEC Team Lead, you will
key responsibilities:
skills & qualifications required:
beyond the paycheck
At lululemon, we care for and invest in the whole person. We believe that when life works, work works.
work from home requirements
network requirements
APPLICATION INSTRUCTIONS
All applications and resumes must be submitted Calley McNeill cmcneill@lululemon.com
CONTACT INFORMATION
Calley McNeill cmcneill@lululemon.com
| Job Post Date | Job Title | Company Name | Location |
| 05/09/2023 | Blood Collection Staff/Customer Service | American Red Cross | various locations |
JOB DESCRIPTION
When you join our team, you will be utilizing your healthcare and/or customer service skills to assist with every step of the blood collection process. This includes collaborating with your team to transport and setup equipment at the collection sites in local communities, creating a welcoming and comfortable environment for volunteer donors, and following all safety procedures while collecting lifesaving blood donations that are delivered to hospitals. No experience necessary. Paid Training provided.
| Job Post Date | Job Title | Company Name | Location |
| 05/04/2023 | Blood Collection Staff/Customer Service | American Red Cross | various locations |
JOB DESCRIPTION
When you join our team, you will be utilizing your healthcare and/or customer service skills to assist with every step of the blood collection process. This includes collaborating with your team to transport and setup equipment at the collection sites in local communities, creating a welcoming and comfortable environment for volunteer donors, and following all safety procedures while collecting lifesaving blood donations that are delivered to hospitals. No experience necessary. Paid Training provided.
| Job Post Date | Job Title | Company Name | Location |
| 04/27/2023 | Blood Collection Staff/Customer Service | American Red Cross | various locations |
JOB DESCRIPTION
In this role, all staff work as a team to setup and tear down the equipment required to conduct the blood drive. This may involve loading/unloading of vehicles, pushing carts up to 250 lbs., setting up beds and handling many totes containing equipment and snacks for the donors. You will meet with blood donors to complete health history reviews and ensure they are qualified to donate and once trained you will be working with our donors by drawing blood. We will train you on phlebotomy—no experience necessary.
| Job Post Date | Job Title | Company Name | Location |
| 04/13/2023 | Customer Service Manager | The Volvo Group | Baltimore, Maryland |
JOB DESCRIPTION
The core purpose of the customer support team is to provide resource and support services to customers, throughout the entire life of their Nova Bus fleet. Customer Service Managers are committed to developing and maintaining excellent professional relations with our partners, building long-term relationship with their assigned territory customers and ensuring their continued satisfaction by providing outstanding, reliable service.
Responsibilities
Education and experience
Knowledge and skills
The Volvo Group drives prosperity through transport solutions, offering trucks, buses, construction equipment, power solutions for marine and industrial applications, financing and services that increase our customers’ uptime and productivity. Founded in 1927, the Volvo Group is committed to shaping the future landscape of sustainable transport and infrastructure solutions. Countless career opportunities are offered across the group’s leading brands and entities that share a culture of Trust, Passion, High Performance, Change and Customer Success.
www.volvogroup.com/career
Nova Bus, part of the Volvo Group, is one of North America’s largest providers of sustainable transit solutions.
Our team of more than 1,500 employees in three factories (Saint-Eustache and Saint-Francois-du-Lac in Quebec and Plattsburgh in the New York State) works in partnership with some of the largest public transit companies in Canada and in the USA.
Are you looking for a new challenge with social, economic and environmental implications? Do you want to boost your career and make a difference?
Help electrify transportation by joining the team!
Volvo Group North America is an Equal Opportunity Employer
APPLICATION INSTRUCTIONS
Apply on the Volvo website
CONTACT INFORMATION
All applications must be submitted via the Volvo website
| Job Post Date | Job Title | Company Name | Location |
| 04/13/2023 | Customer Service Manager | The Volvo Group | San Francisco, California |
JOB DESCRIPTION
The core purpose of the customer support team is to provide resource and support services to customers, throughout the entire life of their Nova Bus fleet. Customer Service Managers are committed to developing and maintaining excellent professional relations with our partners, building long-term relationship with their assigned territory customers and ensuring their continued satisfaction by providing outstanding, reliable service.
Responsibilities
Education and experience
Knowledge and skills
BENEFITS
We also offer an array of additional benefits and programs that make today's challenging reality of combining work and personal life easier. We will gladly share this information and more at any time during the interviewing process or as part of your offer letter.
At the Volvo Group, we strive for a clear, transparent, and straightforward compensation approach, motivating you to contribute to the company's growth. For this position, the base salary range is set at $77,700.00 - $111,615.00, and where applicable, bonus eligible. The range for this role, as well as final salary offered, is determined by several factors including, but not limited to, geographic location, work-related knowledge, certifications, skills, education, and experience. In addition to these factors, we believe in the importance of pay equity and consider internal equity of our current team members as part of any final offer.
The Volvo Group drives prosperity through transport solutions, offering trucks, buses, construction equipment, power solutions for marine and industrial applications, financing and services that increase our customers’ uptime and productivity. Founded in 1927, the Volvo Group is committed to shaping the future landscape of sustainable transport and infrastructure solutions. Countless career opportunities are offered across the group’s leading brands and entities that share a culture of Trust, Passion, High Performance, Change and Customer Success.
www.volvogroup.com/career
Nova Bus, part of the Volvo Group, is one of North America’s largest providers of sustainable transit solutions.
Our team of more than 1,500 employees in three factories (Saint-Eustache and Saint-Francois-du-Lac in Quebec and Plattsburgh in the New York State) works in partnership with some of the largest public transit companies in Canada and in the USA.
Are you looking for a new challenge with social, economic and environmental implications? Do you want to boost your career and make a difference?
Help electrify transportation by joining the team!
Volvo Group North America is an Equal Opportunity Employer
APPLICATION INSTRUCTIONS
Apply on the Volvo website
CONTACT INFORMATION
All applications must be submitted via the Volvo website
| Job Post Date | Job Title | Company Name | Location |
| 04/13/2023 | Customer Service Manager | The Volvo Group | Chicago, Illinois |
JOB DESCRIPTION
The core purpose of the customer support team is to provide resource and support services to customers, throughout the entire life of their Nova Bus fleet. Customer Service Managers are committed to developing and maintaining excellent professional relations with our partners, building long-term relationship with their assigned territory customers and ensuring their continued satisfaction by providing outstanding, reliable service.
Responsibilities
Education and experience
Knowledge and skills
The Volvo Group drives prosperity through transport solutions, offering trucks, buses, construction equipment, power solutions for marine and industrial applications, financing and services that increase our customers’ uptime and productivity. Founded in 1927, the Volvo Group is committed to shaping the future landscape of sustainable transport and infrastructure solutions. Countless career opportunities are offered across the group’s leading brands and entities that share a culture of Trust, Passion, High Performance, Change and Customer Success.
www.volvogroup.com/career
Nova Bus, part of the Volvo Group, is one of North America’s largest providers of sustainable transit solutions.
Our team of more than 1,500 employees in three factories (Saint-Eustache and Saint-Francois-du-Lac in Quebec and Plattsburgh in the New York State) works in partnership with some of the largest public transit companies in Canada and in the USA.
Are you looking for a new challenge with social, economic and environmental implications? Do you want to boost your career and make a difference?
Help electrify transportation by joining the team!
Volvo Group North America is an Equal Opportunity Employer
APPLICATION INSTRUCTIONS
Apply on the Volvo website
CONTACT INFORMATION
All applications must be submitted via the Volvo website