Welcome to the Job Post. All job postings listed herein reflect available positions for employment opportunities for a wide variety of organizations. The accuracy of both content and application process is the sole responsibility of the posting organization. NCSA provides this job posting service on a complimentary basis and assumes no liability for omissions or errors on any posting nor for any aspect of the hiring process associated with each position.
Job Post Date | Job Title | Company Name | Location |
11/15/2023 | Blood Collection Staff/Customer Service | American Red Cross | various locations |
JOB DESCRIPTION
When you join our team, you will be utilizing your healthcare and/or customer service skills to assist with every step of the blood collection process. This includes collaborating with your team to transport and setup equipment at the collection sites in local communities, creating a welcoming and comfortable environment for volunteer donors, and following all safety procedures while collecting lifesaving blood donations that are delivered to hospitals. Entry level and skilled positions available- Phlebotomy Training provided.
Job Post Date | Job Title | Company Name | Location |
10/30/2023 | Workforce Management Scheduling Analyst | Crisis Connections | Seattle, Washington & Hybrid |
Job Type: Full-time, Exempt
Salary: $55,000-65,000 annual salary, depending on experience
Union Representation: Non-Union
Schedule: In-person training required for 2 weeks.
Crisis Connections provides a variety of telephone-based support services that are free and easily accessible to anyone in our community experiencing crisis. Our service area includes King County and WA State. Our passion is to foster resilience and wellbeing for all by connecting people to accessible and compassionate support.
Job Description
This position is responsible for the development of staffing plans/models and reviewing workloads for contact centers; including voice and digital channels. This position analyzes workload and staffing impacts using forecasting data to ensure frontline staff are positioned to achieve performance goals. This position works with Business Operations & Department leadership to integrate forecasted call volume into strategic goals and tactical execution.
This position will work with IT and the department leadership teams to build future state capacity including a fully integrated software scheduling system. Duties may include analysis of existing call & attendance patterns, KPI performance data and forecasting data.
Job Duties
Knowledge, Skills And Abilities
Thriving employees means a thriving mission:
We work hard to embrace diversity and inclusion. We welcome everyone's lived experiences, cultures, and expertise, at Crisis Connections because it strengthens our team and the care we provide to the community. BIPOC, persons with disabilities, and members of the LGBTQ+ community are strongly encouraged to apply.
We are dedicated to supporting our employees by offering excellent benefits and career progression opportunities.
Voluntary Benefits
Offers of Employment: All offers of employment are contingent upon successful completion of a background check including a Criminal History Report and Reference Check.
Computer Skills Assessment: Crisis Connections requires a basic Computer Skills assessment to measure computer literacy and skills. The assessment is approximately 15 minutes in length, and timed. HR will provide a link to complete the test after screening qualified candidates.
Disclaimer: The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, or to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications, and objectives required of employees assigned to this job. As an adaptive organization, responsibilities can and will change in alignment with greater efficiencies and mission metrics.
Equal Employment Opportunity And Non-Discrimination: Crisis Connections (CC) is committed to equal opportunity for all employees and applicants. CC does not discriminate with regards to hiring, assignment, promotion, or other conditions of staff employment because of race, color, religion, sex, national origin, age, marital status, sexual orientation, gender, gender identity, veteran status, disability, genetic information, or any other status protected under local, state, or federal law.
In accordance with the Americans with Disabilities Act, upon request, reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of our positions.
Crisis Connections is an equal opportunity employer. We value having employees whose skills, experience and background reflect the diverse populations we serve.
Application Information: Interested applicants should submit their application and resume to our official career page at: https://recruiting.paylocity.com/Recruiting/Jobs/Details/2011861
Contact Information: For questions and additional information please contact Ruby Hummel, rhummel@crisisconnections.org.