NCSA Job Post

Job Type: Full-time
Salary: $70,000.00 Base+Commission/year
Travel Percentage: Up to 50%

BlindSight Delaware Enterprises, Inc. (BSDE)is a nonprofit joint-venture established in 2021 byBlindSight DelawareandThe Chicago Lighthouse, two social service agencies supporting the blind and visually impaired in Delaware and Illinois respectively. BSDE’s mission is to empower Delawarean’s who are blind, visually impaired, disabled, or veterans by providing employment opportunities that enhance quality of life and support independent living. BSDE was created to provide training and employment opportunities for mission related individuals in Delaware and operates as a social enterprise with the revenue it generates supporting social programs of the founding organizations.

BSDE is looking for a highly motivated individual with a passion for our mission and an entrepreneurial mindset to lead our acquisition of new contact center sales contracts. While in its infancy as an organization,BSDEhas already procured two contracts that employ 15 people in Delaware, and it is poised to grow through new opportunities and contracts in Delaware.

Essential Duties and Responsibilities

• Accomplish new business development revenue goals for BlindSight Delaware Enterprises as defined in the strategic plan.
• Responsible for sales production, performance, and lead generation.
• Partner with key support areas (i.e. Marketing, Communications, Human Resources, etc.) to ensure all client facing resources represent BSDE’s compelling mission and vision that is enabled to come to life by the Agency’s success.
• Develop and deliver Sales presentations and proposals.
• Secure new contracts for our call center/ service center business sector by promoting the organization exceptional services in the medical call center and other contact center space:
  • Manage outreach initiatives for current contract enhancement opportunities, and new/prospective clients.
  • Scope and contract development, and execution.
• Leading the Innovation efforts as follows:
  • Perform market analysis for projects - Conduct research to identify new markets and customer needs.
  • Successfully acquire and retain new clients by promoting the organization’s products.
• Assist with goal setting and planning for social business enterprise team, including financial, quality and customer satisfaction.
• Tracking of leads in CRM. Creating various sales reports including conversion rates, sales funnel report, and sales performance reports, etc.
• Serve as a passionate ambassador and advocate for BSDE’S mission to serve blind, visually impaired, disabled, and Veteran communities.
• Other duties as assigned.

Qualifications

• Bachelor’s degree in business administration or related field preferred.
• At least 5 years of B2B sales experience required, preferably call center sales.
• Experience obtaining state use contracts and submitting successful requests for proposals important.
• Strong ability to understand the impact of operational initiatives from a sales perspective.
• Ability to prepare reports and use of appropriate mode of communication. Must be proficient at analyzing data, building reports, and making recommendations based on data and trends.
• Must be willing to travel, including overnight travel required.
• Ability to multitask and meet tight deadlines.
• Strong problem-solving skills.
• Proven success working in a fast-paced, high-growth environment.
• Strong computer skills and understanding of spreadsheet software and CRM systems.
• Self-motivated and comfortable working autonomously.
• Excellent interpersonal and communication skills with the ability to communicate effectively with management and cross-functional teams.
• Ability to build solid, lasting relationships with customers.
• Hubspot experience a plus.
• Call Center operations experience a plus.

Skills & Proficiencies

• Strong management of client relationships
• Excellent verbal and written presentation skills.
• Strong comprehensive and effective sales planning and prospecting skills.
• A high degree of creativity in developing new approaches to our sales strategies.
• Negotiation skills.
• Detail-oriented.
• Exceptional follow through.

BlindSight Delaware Enterprises is an Equal Opportunity Employer in full compliance with local, state, and federal employment laws. BlindSight Delaware Enterprises maintains a strong policy of accommodation and a consistent practice of employing qualified individuals with disabilities. All applicants will be afforded equal employment opportunity without discrimination because of race, color, religion, sex, marital status, national origin or ancestry, citizenship status, age, physical or mental disability unrelated to ability, sexual orientation, military status, order of protection status or unfavorable discharge from military service.

Application Information: Interested applicants should submit their application and resume to our official career page at: https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=102686&clientkey=059AAFCC9483F60F5B7AA16CAB9E8932