Individual Registration for DCSP^® Examination

Welcome to the first step to pursuing your DCSP Certification. An overview of the certification process and this exam can be found here.

Now that you have read Managing Service Excellence, you are invited to register for the exam by simply completing the form below and submitting an online payment.

Upon submitting your DCSP registration, you may take the exam immediately or anytime within 30 days of registration to complete it.

Please Note: If you have a special need that requires a time extension beyond the 90 minutes currently allowed to complete the exam, please email DCSP@nationalcsa.com with your time extension request and the reason for requesting the extension before registering for the exam. The NCSA will review your request and, if approved, will provide you with an "Extension Code" to enter in the form below. Please note this accommodation is for the length of time only for taking the exam and does not apply to any other aspect of the exam.

For additional information, contact the NCSA at: DCSP@nationalcsa.com.

(* required field)
EXAMINATION FEE
* Select an examination fee	Non-NCSA Member: $325 USD NCSA Member: $275 USD Student: $260 USD U.S. Veteran / Active Military or Non-Profit 501(c)(3): $260 USD Please make a selection.
* School Name A value is required. * School Telephone Number A value is required.
NCSA Member Discount: NCSA Members qualify for a substantial discount off the standard fee. You may join as an Individual or Corporate Member. If your organization joins NCSA as a Corporate Member, any individual in your organization qualifies for the DCSP Member discount. To receive the discount, please click here to join the NCSA. After completing your membership, return to this form and select the NCSA member exam fee.
REGISTRATION INFORMATION
* First Name	A value is required.
* Last Name	A value is required.
Company Name
* Address	A value is required.
* City	A value is required.
State	-- Select a State -- Alabama Alaska Arizona Arkansas California Colorado Connecticut Delaware District of Columbia Florida Georgia Hawaii Idaho Illinois Indiana Iowa Kansas Kentucky Louisiana Maine Maryland Massachusetts Michigan Minnesota Mississippi Missouri Montana Nebraska Nevada New Hampshire New Jersey New Mexico New York North Carolina North Dakota Ohio Oklahoma Oregon Pennsylvania Rhode Island South Carolina South Dakota Tennessee Texas Utah Vermont Virginia Washington West Virginia Wisconsin Wyoming
Country
* Zip Code	A value is required.
* Telephone    Include area code	A value is required.
Time Extension Passcode	If you have requested a time extension beyond the 90 minutes allotted to complete the exam, please enter your passcode here.
	* Must check confirmation box. I confirm I have practiced in the customer service field for at least two years.
LOGIN INFORMATION
* Email	A value is required.Not a valid email address.
* Verify Email	A value is required.The values don't match.
* Password    - For security purposes, please create a      password unique to this site.    - Password must be 6 to 10 characters.	A value is required.Minimum number of characters not met.Exceeded maximum number of characters.
* Verify Password	A value is required.The values don't match.
PAYMENT INFORMATION
* Select a payment method	Credit Card PayPal
Credit Card Type -- Select a Card -- Visa MasterCard American Express Discover Please select an item. Credit Card Number no spaces or dashes Invalid format.A value is required. 3-4 Digit Card Security Code Minimum number of characters not met.Exceeded maximum number of characters.A value is required. Expiration Month -- Month -- January February March April May June July August September October November December Please select an item. Expiration Year -- Year -- 2022 2023 2024 2025 2026 2027 2028 2029 2030 2031 2032 2033 2034 2035 Please select an item.
* I am not a robot	Please enter the code displayed to submit.
	Once you click submit, you must complete the DCSP exam within 30 days.

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